Bags Of Love Delivery Services

At Bags of Love we focus on product quality, great service and speedy delivery. Thanks to our own production facility, we are able to dispatch many of our items within 24 hours of receiving the order.  That is because all of our staff and production are in the same building, ensuring each product is printed and manufactured to the company’s established high standards.  Production times vary according to each specific product, details of which are available on each product page and be aware that delivery time is not the production time. We are able to allow separate delivery and billing addresses for all orders.

Delivery time details are outlined below (note: these are not the same as production times)  Bags of Love does not continue production or dispatch work over the weekend except at Christmas and other busy events.

Last orders 14th Dec for Guaranteed Delivery Before Christmas*. See our Christmas delivery last order deadlines here

  

DELIVERY

Bags of Love uses FedEx, DHL, TNT or similar service as our default delivery option. We suggest this service as it includes package tracking and a guaranteed speedy delivery. This service can take as little as 2 days, or as long as 4 days on average, depending on the destination and its accessibility. Shipping costs and time can vary significantly for remote areas, and it may be necessary for Bags of Love to charge an additional fee. In such a case we would call to discuss the payment before a charge is incurred.

Delivery to PO Box addresses is not possible.


CUSTOMS TAX

Please be aware that if your Bags of Love order is to be delivered outside of New Zealand, you / recipient may incur additional charges that are out of our control. This could be non-reclaimable custom tax as well as administration fees. For shipping to for example US, Canada, Australia or Japan, please place your order on our international websites to avoid these potential charges. For outside New Zealand and any non-EU country, we'd advise checking their specific customs on import duty. For orders shipped to the UK & EU, no custom fee apply.

 

ADVERSE WEATHER CONDITIONS

When there are adverse weather conditions, deliveries to some parts of the country can be affected.  To minimize delays we work closely with both Royal Mail and FedEx.  When your order is dispatched, we will inform you of which courier was used.  Information and updates regarding delivery services can be found on Royal Mail and FedEx websites.  

 

Bags of Love

Rated 5.0/5 based on 8176 customer reviews view all
  • Best service ever! And that's not enough to describe how pleased I was with the all experience: -super quick, functional chat that clarified all my questions in seconds. Super helpful team. -I was contacted in minutes after submission both for my email and phone to update my order because the team had detected a problem with my graphics, some lines were too thin for a perfect result. So efficient! Thank you. -After I asked and even though my order was quite extensive I received everything in record time. -Great products, everything better than I could ha...
    Rated 5 / 5 stars - by
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  • I just wish I could share with you my niece’s reaction when she received her photo blanket. Even though she has just turned 13, I did a photo montage of her ‘teddies’ which are now finally allowed to rest after much loving! She broke down in tears, reminiscent of an Oscar winner’s acceptance speech, as did the rest of the family. From the very start for me this was such an easy present to organise. The creation, right through to the production and the speedy delivery and the very, very high quality! If you want to get someone a really special present,get it on this si...
    Rated 5 / 5 stars - by
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  • The team at Bags of Love were brilliant with my complicated bespoke order. From discussing the best format of the design to agreeing to make the screens to a bespoke height the whole process was a pleasure... and the finished product and speedy delivery exceeded my expectations.
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  • I ordered a photo blanket and the quality and service were outstanding. It really did arrive in 72 hours and even my digital photos of old photographs look good. The single bed size is a perfect snuggle blanket for my baby girl who is now off to uni with a fantastic keepsake. Thank you.
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